Every OBJECT is made to order, just for you. Because of that, we don’t accept returns or exchanges for change of mind or personal preference.

Damaged, defective or misprinted items

If your order arrives damaged, defective, misprinted, or wrong, we’ll make it right with a free replacement.

To raise a claim:

1. Email hello@getobject.in within 5 days of delivery.
2. Include your order number, photos of the item and its packaging, and an unboxing video. The video should start before the package is opened and show it being opened.

Claims without an unboxing video, or raised after 5 days, may not be accepted. Please don’t open packages with scissors or blades, since damage caused while opening can’t be covered.

Lost in transit

If tracking confirms your order was lost in transit, we’ll refund it in full.

Refunds

If a replacement isn’t possible, we’ll refund you to your original payment method within 5–7 business days of approving the claim. Shipping charges are non-refundable unless the error was ours.

Cancellations

Orders can be cancelled within 12 hours of placing them, before they go into production. Once printing begins, we can’t cancel the order.